Privacy Policy

Privacy Policy

Our Privacy Policy outlines the ways we use to gather, utilise, disclose, and protect your data when you access our website or utilise our services.

Information collection

Personal Information: We collect your personal information involving name, email, address, identification documents through your submissions.
Automatically Collected Information: We also collect information about the interaction of your browsers, and devices with our services, including IP address, cookies, user account that has logged in, and the date, time, and URL of your request and session.
Service scheduling information: This involves the particulars of scheduling services, such as the date, time, and any requirements or notes associated with the appointments you setup through our Platform.
Purchase activity: We collect your payment information and purchase history details.

Information use

Providing services:
We use your information to provide services which include updating, securing, providing support, process transactions and monitor the usage of our service.
Communication:
We use information we collect, like your email address, to interact with you directly.
Communicate with you regarding customer service issues.
Communicate with you about your requests and sessions.
Maintain performance:
We may use your information to operate our business, which includes analysing our performance, developing our workforce and doing research.

Sharing Your Information

We share your personal data with your consent to complete any transaction or provide certain services you have requested.
We use service providers to help operate our data centers, improve our business processes and deliver services to users.
Disclose your information for legal activities as enforcing Terms of Services, detecting and preventing fraud.

Data security

We use certain encryption techniques to detect, prevent, and respond to fraud, security risks, and technical issues that could harm our users.
We review our information collection and processing practices to ensure secure access to the servers.
We limit access of employees and agents to your personal information through the use of strong passwords and access control mechanisms. By this we ensure that there is no misuse of your profile information.

User rights

Once you have signed in, you can access, review and update your information.
You may withdraw your consent from our further use of your information by contacting us. In case you withdraw, you may not get all the services that we provide.

Children's privacy protection

We do not collect the personal information of minors knowingly and without the guardian consent. If an individual is under 18, their legal guardian must give consent for the collection, use, and disclosure of their Personal Information.

Changes to this privacy policy

We change this Privacy Policy from time to time without reducing your rights. If changes are significant, we’ll provide a notice (email notification of Privacy Policy changes).